Privacy Policy

What we collect

1. We only collect what's needed to fulfil your order, such as the order number, order email, contact details and payment status.
2. We never ask for your account password or verification codes — don't share them with anyone.
3. The session data you submit when redeeming is handled by the redemption site; we don't store it. After redeeming, we recommend choosing "Log out of all devices" in ChatGPT settings to invalidate it.

How we use it

4. Your information is used only for order processing, delivery and after-sales support. We never sell or share it with third parties.
5. Payments are processed by third-party providers (such as Alipay). We never see or store your card or other payment credentials.

How we protect it

6. Guest order lookup requires your order email plus the lookup password — keep your order details safe.
7. We use essential cookies to keep you signed in and remember your language. If site analytics is enabled, it is used only to understand overall traffic — never for ad tracking.

Your rights

8. To view, correct or delete information related to your orders, add our WeChat support jzb0219.

Updates

Changes to this policy take effect once posted on this page.